It is Lucore-Ele®’s policy to conduct business in a responsible manner within the guidelines set forth in the export control regulations and laws of China, the United States, the United Kingdom, Germany, Indonesia and Singapore. Lucore-Ele will not sell products or provide technical assistance if it is known or suspected that the products or recommendations will be used for purposes prohibited by legislation, and will only conduct business in full compliance with the law and other applicable laws and regulations.

You, the customer, acknowledge that the export of goods and technology described herein may be subject to the export control regulations of the United States, the United Kingdom or Germany, Indonesia and Singapore (as amended and agreed to as a condition of entering into any subsequent order or contract), and acknowledge that the goods and technology will not be used for purposes related to any chemical, biological, nuclear weapons or missiles capable of delivering such weapons, or for end-use in support of any terrorist activities or any other weapons of mass destruction. Goods and technology may not be resold or transferred if it is known or suspected that they are used for such purposes. This Agreement is subject to the export of goods and technology in compliance with relevant export control regulations.

Lucore-Ele respects your privacy and is committed to protecting the personal information you share with us.

This website uses cookies. By using our website, you agree to our use of cookies to provide a better website experience.

Cookies are small text files that websites use to make the user experience of using our website more effective. The law states that we can store cookies on your device if they are strictly necessary for the operation of the website. All other categories of cookies require your consent. This website uses different categories of cookies. Some cookies are placed by third-party services displayed on our website.

You can change or withdraw your consent at any time by contacting the Cookie Statement of our website.

Acceptance of Terms

The Services provided by Lucore-Ele to you are subject to the following Terms of Use (TOU). Lucore-Ele reserves the right to update these TOU at any time without notice to you. You can review the most current version of these TOU by clicking on the “Terms of Use” hypertext link located at the bottom of our web page.

Description of Services

Lucore-Ele, through its network of Web properties, provides you with access to a variety of resources, including product information, articles and white papers, download areas and communication forums (collectively, the “Services”). The Services, including any updates, enhancements, new features and/or additions to any new Web Properties, are subject to these TOU.

Notice Regarding Software Available on this Website

Any software that is made available for download from the Services (hereinafter referred to as the “Software”) is the copyrighted work of Lucore-Ele and/or its suppliers. Use of the Software is subject to the terms of the end user license agreement (hereinafter referred to as the “License Agreement”), if any, that accompanies or is included with the Software. The end user may not install any Software that is accompanied by or includes a License Agreement unless he or she first agrees to the terms of the License Agreement.

Only end users who use the software in accordance with the license agreement may use the above software. Copying or redistribution of the above software not in compliance with the license agreement is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Notice Regarding Documents Available on this Site

The use of documents downloaded from the Service (e.g., white papers, press releases, data sheets, and FAQs) is authorized only under the following conditions: (1) the copyright notice below appears in all documents and both the copyright notice and this permission notice appear, (2) the use of such documents downloaded from the Service is for informational and non-commercial or personal use and is not copied or posted on any networked computer or broadcast in any media, and (3) no modifications are made to any such documents. Accredited educational institutions (e.g., K-12, universities, private/public colleges, and state community colleges) may download and copy such documents for classroom distribution. Distribution outside the classroom requires express written permission. Use for any other purpose is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

The above documents do not include lucoreele.com Any other site owned, operated, licensed or controlled by lucoreele. Elements of lucoreele’s website are protected by trade dress, trademark, unfair competition and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any lucoreele website may be copied or retransmitted without lucoreele’s express permission.

lucoreele and/or its respective suppliers make no representations about the documents and related graphics published as part of the above services for any purpose. All such documents and related graphics are provided “as is” without warranty of any kind. Therefore, lucoreele and/or its respective suppliers disclaim all warranties and conditions, whether express, implied or statutory, with respect to the above information, including warranties and conditions of merchantability, fitness for a particular purpose, qualification or non-infringement. In no event shall lucoreele and/or its respective suppliers be liable for any loss, damages, loss or damages arising out of or in connection with the use or operation of the information obtained from the service. Any special, indirect or consequential damages, or damages resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action.

The documents and related graphics published on the “Services” website may include technical inaccuracies or typographical errors. The information contained in these Terms of Use is periodically revised. lucoreele and/or its respective suppliers may make improvements and/or changes in the products and/or the programs described in these Terms of Use at any time.

Disclaimer Regarding Software, Documentation and Services Available on this Website

In no event shall lucoreele and/or its respective suppliers be liable for any special, indirect or consequential damages, or damages resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or operation of software, documents or information obtained from the Services or the provision of or inability to provide services.

Member Accounts, Passwords and Security

If any of the above services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You will also select a username, which must be an email address to a mailbox to which you have access. You are entirely responsible for maintaining the confidentiality of your password and account. In addition, you are entirely responsible for any and all activities that occur under your account. You agree to notify lucoreele immediately of any unauthorized use of your account or any other breach of security. lucoreele will not be liable for any loss that you may incur as a result of anyone else using your password or account, either with or without your knowledge. However, you may be held liable for the losses incurred by lucoreele or another party as a result of anyone else using your account or password. You may not use anyone else’s account at any time without the permission of the account holder.

Links to Third-Party Sites

The links in this area will allow you to leave lucoreele’s site. The linked sites are not under the control of lucoreele and lucoreele is not responsible for the contents of any linked site or any link contained in a linked site, or for changes or updates to such sites. lucoreele is not responsible for any form of transmission of information posted on the Internet or received from any linked site. lucoreele is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by lucoreele of the site.

Lucoreele strives to make its website accessible to everyone, including users with disabilities. If you experience difficulty using our website, please email sales@lucoreele.com or call +86 13964865954 and describe the difficulty or concern. If you need assistance in obtaining goods and services offered on the website, please call +86 13964865954 or email sales@lucoreele.com and we will be happy to assist you.

This Customer Privacy Policy governs the collection, disclosure and use of personal information and data relating to prospective and existing customers and users of our Lucoreele® goods and services. This Customer Privacy Policy provides you with detailed information about the personal information we collect from you, how we use your personal information, and the controls you have over your personal information we retain.

We are committed to protecting your privacy and will only process the personal information you provide to us in accordance with applicable data protection laws.

Please read this policy carefully as it explains what personal information we collect about you and how we process such personal information. By continuing to use our services, including our websites and applications, you confirm that you have read, understood and fully agree to this Customer Privacy Policy. If you do not fully agree to this Customer Privacy Policy, you must not use our products or services. Please check back regularly for updates as we may modify this Customer Privacy Policy from time to time.

If you have any questions about how we collect, store and use your personal information, please contact us by email at sales@lucoreele.com.

Personal Information We Collect

The personal information we may collect about you falls into the following broad categories:

Your name;

Company name;

Payment processing information;

Company or business mailing address;

Company or business email address;

Business landline or mobile phone number;

Delivery details;

And other non-sensitive personal information;

Your industry interests

Your job title or job role

Company business information

High-level demographic information

If you use our website, we may also collect information about you or your computer as you browse the website to facilitate your use of the available services, and anonymous information about you or your computer for analysis to support the ongoing improvement of our products and services, as detailed in our Website Statement and Cookie Statement.

How We Use Your Personal Information

We use the personal information we collect about you to respond to your inquiries regarding payment processing, the supply of goods and services to you or the company you represent, and to provide ongoing product care (such as warranty and technical support). We also process your personal information where required by law and to exercise or defend legal claims.

We may sometimes contact you for research purposes or, in accordance with your contact preferences, to inform you of our special offers and other services. We will obtain your consent to do this where appropriate. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in those communications.

If we intend to use your personal information for any other purpose, we will inform you at the time we obtain the information how we intend to use it.

We will only process your personal information for the specific purposes listed above or for any other purpose expressly permitted by law. We will only process your personal information to the extent necessary for the specific purposes listed above.

Legal basis for our processing of your personal information

We will only process your personal information where: you have given your consent (which you can withdraw if we rely on your consent as a legal basis after you have given it) to perform a contract with you; or where the processing of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, for market research purposes); or where you are an existing customer or user for the purpose of promoting our goods and services.

How long will your personal information be retained

We will only retain personal information for as long as it is necessary for a specific purpose. We have a legal obligation to retain certain records, such as personal information related to the purchase of products or services from lucoreele, for a specified minimum period. We retain your personal information to the extent necessary to provide the services, products and information you request, or as permitted by applicable law, in accordance with our retention policy under the General Data Protection Regulation (GDPR). We also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Information that is no longer required for any valid business purpose, and that we are not required to retain under any applicable law, is periodically destroyed in a secure manner.

Who we share your personal information with

We may share your personal information with the following categories of recipients: our companies, third-party service providers and partners who provide data processing services to us (for example, to support the delivery of the website, provide website-related functionality or help enhance the security of the website), or otherwise process personal information for the purposes described in this Privacy Notice or otherwise notified to you when we collect your personal information.

Any competent law enforcement agency, regulator, government agency, court or other third party to whom we believe disclosure is necessary: ​​(1) for applicable legal or regulatory purposes, (2) to exercise, establish or defend our legal rights, or (3) to protect your vital interests or those of any other person;

Prospective buyers (and their agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer that it may only use your personal information for the purposes disclosed in this Privacy Statement;

Please note that countries outside the European Economic Area (EEA) may not offer the same level of data protection as countries within the EEA. We ensure that we have in place relevant data processing agreements with each third party outside the EEA to ensure that they comply with privacy and data protection laws. We ensure that your personal information is protected and/or encrypted when it is transferred.

How we protect your information

We use reasonable and appropriate administrative, technical and organizational measures to protect personal information from loss, theft and unauthorized use, access, disclosure, alteration or destruction. Certain areas of our website may be password protected. If you are a user of our website and have a password, you can protect your privacy by ensuring that you do not share your password with anyone else.

You have choices about how we use your information

Under data protection laws, you have the following rights:

If you wish to access, correct, update or request deletion of your personal information, you may do so at any time by contacting us using the contact details provided under the “How to Contact Us” heading below.

In addition, you may object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information. Again, you may exercise these rights by contacting us using the contact details provided under the “How to Contact Us” heading below.

You have the right to opt-out of marketing communications from us at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided under the “How to Contact Us” heading below.

Similarly, if we have collected and processed your personal information with your consent, you may withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information carried out in reliance on lawful processing grounds other than your consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

These rights may not apply in certain circumstances, including where we are required to comply with legal requirements, where it would infringe the rights of someone other than the individual requesting access, or (where you have a right to request access to your personal information) where the request is manifestly unfounded or excessive.

If you would like to request access to, correction, amendment or deletion of your personal information, please contact us using one of the methods below. We may ask you for specific information to confirm your identity. In certain circumstances, such as if you request copies of a large number of documents, we may charge a reasonable fee.

We respond to all requests from individuals who wish to exercise their data protection rights under applicable data protection laws.

Updates to this Privacy Statement

We may update this Privacy Statement from time to time to meet changing legal, technical or business development needs. When we update the Privacy Statement, we will take appropriate steps to notify you, depending on the significance of the changes we make. We will obtain your consent to any significant changes to the Privacy Statement, if required by applicable data protection laws.

How to Contact Us

If you have any questions or concerns about our use of your personal information, please contact us by email (sales@lucoreele.com).

Lucoreele is the data controller of your personal information.

This Privacy Statement applies generally to all websites operated by or on behalf of Lucore and its global business units (including, but not limited to, www.Lucoreele.com and all sub-sites) and does not apply to any third-party websites accessible through this site.

This Privacy Statement is incorporated into and becomes part of the Terms and Conditions of this website. After reading it, you will understand the following:

What information Lucore collects from you and how it is used

The legal basis for processing your personal information

How long your personal information is retained

With whom we share your personal information

Your choices about how Lucore uses your information

How Lucore protects your information

How Lucore treats children who visit this website

How to contact Lucore

Changes to this Statement

1. What Information Lucore Collects from You and How It Is Used

Information Actively Collected

Like many other websites, we actively collect information from visitors by asking specific questions on this website and by allowing you to contact us directly via email. Some of the information you submit may be personally identifiable information (i.e., information that can uniquely identify you, such as your name, address, email address, telephone number, etc.). Lucoreele uses this information to conduct its day-to-day business (as described in more detail below). For example, if you provide Lucoreele with a resume for job search purposes, that resume will be used for activities related to your potential employment. At the point where you are asked to provide personal information, we will make it clear to you what personal information you are being asked to provide, and why you are being asked to provide it.

We collect information through forms submitted on the website, including sales inquiries and service failures, in order to support our customers. The information provided on these forms is used only for their intended purpose and is visible only to the relevant personnel handling the inquiry. Information submitted through the website is stored only as necessary and in accordance with our retention policy, otherwise it is destroyed

Information Passively Collected

Some of the information we collect depends on the settings of your web browser. Please check your web browser if you would like to understand what information your browser sends or how to change your settings. In addition to the information sent by your web browser, we may collect certain information passively (that is, without you actively providing it) as you browse the Site using various technologies and means, such as collecting navigational data

Like most website operators, we track IP addresses, use session and persistent cookies, and assign Internet tags. Our systems also automatically collect information about the areas you visit on this website, as well as information about the operation of the technology you use, such as your browser, computer type, operating system, and Internet service provider (as further described in our Cookie Statement

We passively collect information to understand which areas of the website are most popular, which areas may need improvement, and what technologies our visitors use. This information helps us update and improve the website. We also use this information for security purposes to detect and block security breaches and provide you with a safe online environment.

Lucoreele uses third-party services to help maintain the security and performance of the website. To provide this service, Lucoreele processes the IP addresses of website visitors.

Compatibility

In general, we will only use the personal information we collect from you for the purposes described in this Privacy Statement or for purposes we disclose to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not inconsistent with the purposes we disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if permitted by applicable data protection laws.

2. Legal Basis for Processing Your Personal Information

If you are a visitor from the European Economic Area, the legal basis on which we collect and use the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect your personal information only where we need it to perform a contract with you or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or where it may be required to protect your vital interests or those of another person.

If we ask you to provide your personal information to comply with a legal requirement or to contact you, we will make this clear to you at the appropriate time and tell you whether providing your personal information is mandatory (and what the consequences may be if you do not provide it).

Similarly, where we collect and use your personal information based on our (or any third party’s) legitimate interests, we will make clear to you what those legitimate interests are at the appropriate time.

If you have questions or require more information about the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to Contact Us” heading below.

3. How long will your personal information be retained

Lucoreele will retain personal information collected on the Website for as long as necessary to provide the services, products and information you request, or as permitted by applicable law, in accordance with our retention policy under the GDPR.

4. Who we share your personal information with

We may share your personal information with the following categories of recipients:

Our group companies, third-party service providers and partners who provide data processing services to us (for example, to support the delivery of the Website, to provide functionality related to the Website or to help enhance the security of the Website), or otherwise process personal information for the purposes described in this Privacy Statement or notified to you at the time we collect your personal information.

Please note that when someone visits www.Lucoreele.com, we use third-party services, Google Tag Manager and Google Analytics to collect standard internet log information and details of visitor behavior patterns. We do this to understand information such as the number of visitors to various parts of the website. We do not attempt to identify the individuals who visit our website. We make this clear at the time we collect personal information and explain what we intend to do with it.

any competent law enforcement agency, regulator, government agency, court or other third party to whom we believe disclosure is necessary: ​​(1) for applicable legal or regulatory purposes, (2) to exercise, establish or defend our legal rights, or (3) to protect your vital interests or those of any other person;

prospective buyers (and their agents and advisors) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer that it may only use your personal information for the purposes disclosed in this Privacy Statement;

any other person to whom you consent to disclosure.

5. You have choices about how Lucoreele uses your information

You have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal information, you may do so at any time by contacting us using the contact details provided under the “How to Contact Us” heading below.

In addition, you may object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information. Again, you may exercise these rights by contacting us using the contact details provided under the “How to Contact Us” heading below.

You have the right to opt-out of marketing communications from us at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided under the “How to Contact Us” heading below.

Similarly, if we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information carried out in reliance on lawful processing grounds other than your consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests from individuals who wish to exercise their data protection rights under applicable data protection laws.

You can exercise the above rights by sending us an email message. To protect your privacy, we will only respond to email messages sent from the email account you used to set up your account. If you choose to delete your information, we will also delete your user account.

6. How Lucoreele Protects Your Information

We work hard to protect your personal information. Lucoreele does not sell personal information collected from its website to mailing list agents without your explicit consent. All information is stored in a secure database that is not accessible to the outside world. Resumes are stored in a file system that is not publicly accessible. All of Lucoreele’s servers are protected by hardware and software firewalls. Low-level access to all information is limited to authorized support personnel.

This website contains links to other websites operated by third parties that may be of interest to you. We have no control over these third-party websites, which may collect personal information from you. When you click on a link and leave this website, you do so at your own risk.

7. How Lucoreele Treats Children Visiting This Website

This website is not intended for children under the age of 13. We do not knowingly collect information from website visitors in this age group. We want parents to be aware of their children’s use of the Internet and the information they disclose online. If your child has submitted personal information and you would like to request removal of such information from our records, you may use the feedback mechanism provided or write to us at the address provided in Section 5 below to request removal of the information.

8. Changes to this Statement

Lucoreele reserves the right to update or modify this Privacy Statement at any time without prior notice by posting the revised version of this Privacy Statement on Lucoreele’s website. If we modify this Privacy Statement, the changes will only apply to personal information collected after we post the revised Privacy Statement on our website.